Home Business Drama as customers protest at Abeokuta MTN office over alleged staff misconduct

Drama as customers protest at Abeokuta MTN office over alleged staff misconduct

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By Michael Adesanya/Abeokuta
Customers of telecommunications giant, MTN at the Oke-ilewo, Abeokuta office, on Saturday staged a protest over an alleged misconduct of two officials of the company.
The two officials were simply identified  as Omoniyi and Beauty.
Omoniyi who put on a black colour T-shirt with jean to match, and Beauty also in a pink colour T-shirt and jean were said to be the arrowed head of misconduct which led to the crisis.
The aggrieved customers accused the two of allegedly hand picking who to attend to, at the expense of hundreds of customers who had been given tally number in order to lodge their complaints about their SIM cards in an orderly manner.
The situation, Cityvoice learnt, became tense when a soldier known to Beauty was ushered in, while hundreds of customers seated outside waiting for their turn were neglected having been on queue as early as 7.30am.
The aggrieved customers in unison rose up to protest and challenged the conduct of the staffers, declaring that enough was enough and they won’t tolerate the misconduct of the staffers again and threatened to shut down the office.
The duo became jittery when the development was about to get out of hand and rushed out from the hall to see the annoyed customers.
The customers shouted them down, accusing  them of misuse of office. They protested that there was no justification for the staffers to introduce ‘animal farm’ policy in their operations, stressing that their conduct was uncalled for.